Business
3 min read

Applied AI in Supply Chain and Logistics - Use Cases

More than 20 years ago (dare I date myself?) I went to USC to begin my Master of Artificial Intelligence. I was preparing to re-create human behaviors in machines but instead the lectures were all about getting a vehicle from point A to point B in the most efficient manner. Ah, boring you might think (well, I did). Later I came to the realization, if it wasn’t for that research being done back then, you’d have a bunch of Ubers, Amazon vans, DoorDashers, and every-day drivers “thinking” they have the fastest way to get to their multiple destinations (you get the chaotic picture).

Fast-forward to today, the potential use cases for AI in Logistics and Transportation have basically exploded! And lately, every time I go to a Logistics conferences, I hear industry folks speak about AI. The problem is, most of the talk is so vague and not specific to our industry, it’s rather frustrating.

After a year of AI hype, I am still to learn about the best use of AI in Logistics. And that’s understandable - most of this is still new, and in Logistics and Transportation, we are a bit slow in adopting the latest buzz words and technology. So, I figured I’ll spend some time and really detail some of the most prominent AI-specific use cases. Of course, this is an opportunity for discussion so don’t be shy. If it’s any good, feel free to invite me to your next conference as a speaker. Or let me know of AI topics you may be interested in discussing.


Probable list of topics include:

  1. Intelligent Vehicle Routing
  2. Predictive Maintenance for Fleet Management
  3. Demand Forecasting for Logistics and Transportation companies
  4. Inventory Management
  5. Accessorial Workflow automation
  6. Dynamic Pricing and Revenue Management
  7. Supply Chain Optimization
  8. AI-Powered Customer Service and Chatbots
  9. Warehouse Automation and Robotics
  10. Fraud Detection and Prevention
  11. AI-Enhanced Procurement Processes
  12. Risk Management and Compliance
  13. Telematics

Enjoy and Happy Discussions.