AI-Powered Communication for Logistics

Manual calls, emails, and fragmented messaging are slowing your business down. Moneiva’s AI-driven communication platform streamlines freight operations by automating voice, email, SMS, WhatsApp, instant chats, and in-app notifications—ensuring seamless coordination, reduced delays, and improved profitability.
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AUTOMATE
multi-channel messaging. Connect carriers, brokers, and shippers in real time.
ELIMINATE
manual back and forth. AI agents handle status updates, accessorial approvals, and check calls.
BOOST
efficiency without increasing headcount. Let your team focus on high-value work while AI handles the repetitive tasks.

One Communication Platform for Every Freight Interaction

Freight operations rely on continuous communication between brokers, carriers, and shippers—but today, that communication is scattered across emails, phone calls, instant chats, portal updates, and text messages, just to name a few. Moneiva consolidates and automates every aspect of the communication process.

AI Voice Agents

Make and receive calls for tracking, check-ins, appointment confirmations, and billing inquiries.

Automated Emails & Messaging

Send real-time updates and alerts to carriers and shippers via instant messaging apps, SMS, and email.

Automated Workflows

Workflows support multiple communication touch points based on the most likely way to reach the carrier, the broker, or the shipper.  

COMMUNICATION WORKFLOWS ON STEROIDS

Every Load Has Key Milestones for Communication

Moneiva’s AI agents automate freight updates from booking to final delivery, ensuring that all parties stay informed.

ROI that makes sense on day 1

AI That Works Like Your Best Team Member—But Better

Moneiva’s AI-powered communication platform handles routine calls, emails, and messages instantly, so your team can focus on high-value work. Whether it’s tracking ETAs, confirming load details, or managing accessorials, Moneiva automates the process, ensuring you get the right information, at the right time, without the hassle.

Why moneiva

Moneiva doesn’t disrupt your operations. We enhance them.

Unlike other solutions that require costly integrations and workflow changes, Moneiva fits into your existing process, making automation seamless.

The Cost of Inefficiency is Real



A typical Operations team member makes between 12-15 calls per hour. 40% of these calls reach a voicemails. This results in the average cost of a status update or a check call exceeding $3.00!

Speed

An AI agent makes 3600 calls per hour, helping associates focus on the important and exception cases.

Time

Finding problems happens earlier in the transportation cycle, providing more time to alert, act, and recover.

Money

Operations teams get 40% of their time back that can be focused on making and recovering revenue

Getting started with Moneiva is easy

1
Discovery call
We learn how your team does things today, communication frequency, problem resolution. You select a use case or two to start with.
2
No integration necessary
We don't need to integrate with your TMS to kickstart your upgrade. We'll work with your tech team to get the loads that require communication in alternative ways. Overtime, we'll integrate with with relevant systems, if we are not already.
3
Enjoy your new automation
Get the relevant data (ETAs, potential problems, current locations, load bookings, accessorial info, etc) in real time without lifting a finger!

Why Automate Communication?

Scaling your operations doesn’t have to mean adding more people—it means making communication smarter. AI-driven automation streamlines outreach, eliminates inefficiencies, and ensures seamless coordination across your network.
Faster Response Times
AI Voice, Email, and SMS agents instantly engage with carriers, brokers, and shippers—eliminating back-and-forth delays and keeping operations moving.
Eliminate Missed Updates
Automated workflows proactively confirm ETAs, load statuses, and shipment details, reducing revenue loss due to miscommunication and delays.
Seemless Multi-Channel Engagement
Integrate AI-powered voice, email, WhatsApp, and text into a single, intelligent system—ensuring that no message is lost and every request is handled efficiently.

Easy integration with your existing workflow

Moneiva's workflows integrate directly into Aljex for accessorial management
Accessorials management, updates, and alerting directly from Moneiva into Tai.
Moneiva integrates directly into the TMS to help you automate accessorials.
Moneiva and Drumkit work together to detect and automate accessorial events.
Automatically add approved accessorials and kickstart customer communication workflows.
10+
Years
Industry Experience
About Us

We have created industry-leading technology and now we are doing it again

Processing over 1000 accessorialcharges each week helped us understand thefrustration of losing time, money, and valuable talentin the process. So we created the technology to automate these workflows.

Learn More

Our clients are the driving force behind the problems we solve:

“We partnered with Moneiva six months ago to enhance our accessorial process. Moneiva not only streamlined this process by removing barriers for our carriers but also increased the likelihood of recovering accessorials while reducing recovery costs. Moneiva effectively addresses the two critical questions for any business leader: how will you save us money and help us generate revenue?"
Alexander Maurer
Chief Executive Officer
My journey with Moneiva has been remarkable. They have truly revolutionized the handling of accessorial charges and payments, making the entire process effortlessly efficient.
Zaro Stoilov
Sr. Vice President

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